Contacto: +351 211 974 000 (call to the PT national landline network) Email:

The Book

The only book in Portuguese for contact center managers and specialists. Available in English soon.

610 tips, 100 chapters and 385 pages of very practical content aimed at solving day-by-day contact center issues.

The book can also be bought through Livraria Cult., R. José d'Esaguy 13B, 1700-272 Lisboa, Portugal
Shipping address
Billing address
In the event of a dispute, the consumer may use an Alternative Dispute Resolution Body::

CICAP – Tribunal Arbitral de Consumo
Rua Damião de Góis, 31, Loja 6, 4050-225, Porto
+351 22 550 83 49 / +351 22 502 97 91

More information on Portal do Consumidor