The Benchmark Contact Center was an excellent opportunity for learning and exchange plenty of experience among the participants, in an informal atmosphere with such a great quality, both in terms of the speakers and the content on site.
In case of dispute the consumer may resort to an Alternative Resolution Entity of consumer disputes:
CICAP – Tribunal Arbitral de Consumo
Rua Damião de Góis, 31, Loja 6, 4050-225, Porto
+351 22 550 83 49 / +351 22 502 97 91 cicap@cicap.pt