About Poly

Poly has over 50 years of experience from Plantronics and Polycom.

“We create beautifully designed and engineered audio and video products that let you be seen and heard with incredible clarity, wherever you work. Backed by the software, artificial intelligence, analytics and insights to take you far beyond mere connectivity”

“Poly is a trailblazer in solving the dilemma of work from anywhere – creating equity between those in the room and those who aren’t. Whether in an office setting, a remote hub, or your home office, we’ve got you covered. Poly outfits your office space and your personal space – even those in outer space – with the gear you need to look and sound your best.”

“So, if you’re a free thinker, a can-doer, a “failure-is-not-an-option” kind of company, we should definitely talk. No matter what planet you’re from”

Happy Work recommendation for the best user experience and sound quality for the contact center

EncorePro 500 Series Smarter headsets for call centers

Ready, headset, go Taking calls from home or office has never been easier

Free your call center to work from anywhere — with everything Teams has to offer. The EncorePro 500 Series smart digital headsets connect to your PC and make hybrid working easier than ever.

  • Built-in USB-A and USB-C connectors (USB model)
  • Full backwards compatibility for legacy equipment (QD model)
  • Poly Quick Disconnect technology (QD model)
  • Full native Microsoft Teams experience (Microsoft Teams model)

EncorePro 300 Series Customer service headsets

Find the sweet spot

The call center is your front line of customer support. Give teams everything they need to shine, in a headset that hits the sweet spot between quality and affordability. All-day comfort. Total reliability. Acoustic protection and voice optimization. Noise cancelling so customers hear clearly. And exceptional value. The Plantronics EncorePro 300 Series is good for workers, callers and your bottom line. Make the most of every call—and your investment.

  • Get top quality audio on both ends of the call
  • Make conversations clear with voice-optimization
  • Empower your workforce with smart features

Savi 8200 Office & UC Wireless dect™ headset system

The sweet sound of focus Smartly engineered for audio perfection

Create a focus zone all around you with the Voyager Focus 2. All you hear is your call with three levels of hybrid active noise canceling (ANC). All they hear is you with our pro-grade microphones using Poly Acoustic Fence technology. It’s all the Poly next-level engineering you expect with the wear-it-all-day comfort you need.

  • Work wherever – our best noise reduction yet
  • Crazy good stereo sound for calls, media and music
  • Ultra-comfortable headband
  • All day use with up to 25** hours of talk time

Voyager Focus 2 Stereo bluetooth headset

Power through the noise

Hearing every word clearly on a work call isn’t just a nice-to-have. It’s a must-have. With the Plantronics Savi 8200 Office & UC Series headsets, everyone can tune out noise and stay focused. Looking stylish and feeling comfortable is inevitable. Having the freedom to roam and talking a long time on a single charge (or for an unlimited time with a hot swappable battery*) means work gets done. Even away from the desk.

  • Conference on up to two devices at once
  • Keep conversations private and hear clearly
  • Enjoy wireless freedom – with an ample range
  • Choose from 3 styles: mono, stereo, convertible

Video Conferencing Solutions and Webcams

Personal solutions & webcams

Professional grade for personal use

  • Premium camera optics and broadcast-quality visuals
  • Incredible clarity, beautifully engineered audio
  • Get up and running quickly with out-of-box simplicity
  • Robust cloud management with Poly Lens

Find out the best solution for you!

In case of dispute the consumer may resort to an Alternative Resolution Entity of consumer disputes:

CICAP – Tribunal Arbitral de Consumo
Rua Damião de Góis, 31, Loja 6, 4050-225, Porto
+351 22 550 83 49 / +351 22 502 97 91

More information on Portal do Consumidor www.consumidor.pt