610 Tips for a of Excellence

Available in English – soon

610 tips, 100 chapters and 385 pages of very practical solutions to help you on your daily contact center issues.

Order now - Portuguese edition
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In case of dispute the consumer may resort to an Alternative Resolution Entity of consumer disputes:

CICAP – Tribunal Arbitral de Consumo
Rua Damião de Góis, 31, Loja 6, 4050-225, Porto
+351 22 550 83 49 / +351 22 502 97 91
cicap@cicap.pt

More information on Portal do Consumidor www.consumidor.pt