Consulting

Examples of what we do:

Customer Experience

• Customer experience assessment
• Process critical analysis and survey
• Establish an efficiency, productivity and team motivation program
• Define the outsourcing model and support the selection of the Provider
• Recommend the most appropriate technology for each Company
• Channel strategy definition

Sales

• Train sales teams that know how to listen to the customer
• Create or review incentive systems
• Define individual and team goals
• Monitor performance and deliver results

Leadership

• Managers and specialists assessment
• Coaching
• Specialized mentoring
• Team building