Contacto: +351 211 974 000 (call to the PT national landline network) Email:


We can help your Company with highly qualified work, at a controlled cost and only for as long as you need it.

Examples of what we do:

Customer Experience

  • Customer experience assessment
  • Process critical analysis and survey
  • Establish an efficiency, productivity and team motivation program
  • Define the outsourcing model and support the selection of the Provider
  • Recommend the most appropriate technology for each Company
  • Channel strategy definition


  • Train sales teams that know how to listen to the customer
  • Create or review incentive systems
  • Define individual and team goals
  • Monitor performance and deliver results


  • Managers and specialists assessment
  • Coaching
  • Specialized mentoring
  • Team building
In the event of a dispute, the consumer may use an Alternative Dispute Resolution Body::

CICAP – Tribunal Arbitral de Consumo
Rua Damião de Góis, 31, Loja 6, 4050-225, Porto
+351 22 550 83 49 / +351 22 502 97 91

More information on Portal do Consumidor