Next Edition

6th EDITION, LISBON, Bilbioteca de Marvila, 28-02-2019


For more information or for sponsorship, please contact us.

“Happy Work" organizes International Conferences, the objective is fostering good practices and share experience concerning customer service and contact center

The first edition took place in the city of Praia in Cape Verde, October, 2015. Followed by other conferences in Maputo, Mozambique, Africa, Lisbon and Oporto, Portugal.

Latest Conferences (In Portuguese)

Praia, 29 October 2015

The Customer at the Company Center

Maputo, 19 April 2016

Quality Assuranse at the Customer Service

Maputo, 19.04.16

Lisbon, 27 October 2016

Sales thr0ugh New Channels

Lisboa, 27.10.16

Porto, 16 February 2017

Management and Protection of Personal Data

Lisbon, 22 February 2018

Expotecnology 2018

In case of dispute the consumer may resort to an Alternative Resolution Entity of consumer disputes:

CICAP – Tribunal Arbitral de Consumo
Rua Damião de Góis, 31, Loja 6, 4050-225, Porto
+351 22 550 83 49 / +351 22 502 97 91

More information on Portal do Consumidor