AHW 12 Assessment

AHW 12 - Happy Work customer service assessment

The assessment is fully customised and results in a report with a specific and detailed action plan

Obtain a diagnosis of strengths, aspects to improve, and action proposals to 12 key customer service vectors within one week:

Organising
Customer Relations and commitment plan
Channels and automation
Continuous improvement and processes

Objectives and indicators
Structure and assignments of tasks
HR management and incentives
Outsourcing Model

Telemarketing and Sales
Social responsibility
Facilities conditions and equipment
Technology

Learn more about the output of this consulting and the impact it can have on your organization! Contact us!